BUY YOUR CAR ONLINE FROM HOME OUR SERVICE AND PARTS DEPARTMENTS ARE OPEN

OPEN (“new normal”) – Showrooms, Service & Parts Departments

ONLINE – with “Click & Collect” or “Home Delivery”

Dear Customers,

The UK Government has allowed car showrooms to re-open from 1st June 2020, as the UK makes cautious steps to return to a “new normal”.

Duff Morgan displays the UK Government’s Covid-19 Secure in 2020 Certificate in its premises, having carried out extensive risk assessments, introduced new working practices, and adopted new PPE to keep our Customers and our Staff safe.

You can visit us safely in person – view our fantastic range of New and Used vehicles or enquire about a free valuation on your current vehicle.

You can also browse ONLINE – view our fantastic range of New and Used vehicles and choose between our “Click & Collect” or “Home Delivery” option.

CONTACT US

OPENING TIMES:

SALES

Citroën Showroom	Norwich, NR3 2AZ	SHOWROOM & ONLINE	Open All Day
Citroën Showroom	King’s Lynn, PE30 2JG	SHOWROOM & ONLINE	Open All Day
SEAT Showroom	Norwich, NR6 6SU	SHOWROOM & ONLINE	Open All Day
SEAT Showroom	King’s Lynn, PE30 2JG	SHOWROOM & ONLINE	Open All Day

SERVICE

Citroën Servicing & Parts	Norwich, NR3 2AZ	Mon - Fri 7.30am - 6pm
Citroën Servicing & Parts	King’s Lynn, PE30 2JG	Mon - Fri 7.30am - 6pm
SEAT Servicing & Parts	Norwich, NR6 6SU	Mon - Fri 7.30am - 6pm
SEAT Servicing & Parts	King’s Lynn, PE30 2JG	Mon - Fri 7.30am - 6pm

Express Service	Norwich, NR3 2AZ	Mon - Fri 8am - 6pm
Bodyshop	Norwich, NR3 2AZ	CLOSED

ONLINE - BUY YOUR CAR FROM HOME

We offer our “Click and Collect” or “Home Delivery” services to our customers who wish to purchase a New / Used vehicle or take delivery of a previously ordered vehicle. Contact Us for more details.

“Click and Collect'

All necessary paperwork will be completed remotely via email and placed in your vehicle in advance. You simply have to arrive at our dealership and maintain a safe distance. We will maintain our *Safety and Hygiene Process at all times. We will take extra steps when handing over the keys to your vehicle, following our *Key Handover Process.

“Home Delivery” (*subject to terms and conditions)

We will agree a mutually convenient delivery time with you and confirm the name of our delivery driver beforehand. Our delivery driver will drive your vehicle to your address. They will implement our *Protective Measures while inside your vehicle.

On arrival, our delivery driver will telephone you. They will maintain the recommended distance from you at all times and will adhere to our *Protective Measures at all times while at your address. They will follow our *Home Delivery Process to sterilise your vehicle. They will follow our *Key Handover Process, maintaining the recommended distance at all times.

* - Contact Us for more details

The charge for this service is £120.00.

*For more details Contact Us

WORKING TOGETHER

We ask you to help us by:

Following our Safety and Hygiene Process during your visit.
Abiding by all our Health & Safety Covid-19 Signage.
Using the Hand Sanitisers available in each entrance on arrival.
Stay behind the barriers until approached by a member of our team.
Contacting Us via Telephone, Email or Social Media rather than visiting us – where you have either been abroad, or you have Covid-19 symptoms, or have been in contact with someone who has Covid-19 symptoms, including a high temperature or continued cough. Where this is the case but you are frustrated that you are not able to come in to see us, why not try our ONLINE sales journey and select the “Home Delivery” option?

Please do not hesitate to Contact Us if you have any concerns – we are here to help you.

Duff Morgan is sincerely grateful for your continued support and loyalty. We are confident that together we can get through this. We look forward to serving you for many years to come.

Look after yourself and each other.

Duff Morgan Citroën Team

CONTACT US

Company Info

34-38 Whiffler Road, Norwich, United Kingdom, NR32AZ

Reg Office: Duff Morgan & Vermont LTD, Whiffler Road, Norwich, Norfolk,

Reg. Company Number: 961479

VAT Reg. No. 104664586

Duff Morgan & Vermont Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Duff Morgan & Vermont Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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