Our COVID-Secure Processes

27th June 2022

In line with the latest Government guidelines, our sales and after-sales departments are open as normal, with some safety processes still in place. We are very pleased to have welcomed you back to Duff Morgan and thank you for your very valued support and business in this difficult time.

Considering the Government's recent announcement that the pandemic is not yet over, and caution is still required. We will now not wear face covering however, if you wish us too when talking to us, please ask us to.

We are able to offer a collection and delivery service for our vulnerable customers, subject to conditions, and we also offer a full online sale service and a home delivery service to all areas of the country. For more information on our alternative solutions please contact us today.

Thank you very much for your understanding and your continued custom.

For further information please visit the Governments website for Covid 19 information by clicking the image.

Company Info

34-38 Whiffler Road, Norwich, United Kingdom, NR32AZ

Reg Office: Duff Morgan & Vermont LTD, Whiffler Road, Norwich, Norfolk,

Reg. Company Number: 961479

VAT Reg. No. 104664586

Duff Morgan & Vermont Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Duff Morgan & Vermont Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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