VAG Master Technician

Job details

Location: Norwich Norfolk

Salary: Subject to

Department: Aftersales Department

Driver Licence Required: Yes

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^{VAG MASTER TECHNICIAN}

^{CUPRA Norwich | Full-Time | Permanent}

^{CUPRA Norwich is looking for an experienced and highly skilled VAG Master Technician to join our busy main dealership.}

^{If you’re a technically minded automotive professional who takes pride in delivering work to the highest standards, this is an excellent opportunity to join a forward-thinking CUPRA dealership and become a key member of our aftersales team.}

^{THE ROLE}

^{As a VAG Master Technician, you will be responsible for carrying out advanced diagnostics, servicing, maintenance and repairs across the Volkswagen Group vehicle range, with a particular focus on CUPRA vehicles.}

^{Working within our professional workshop environment, you will play an important role in maintaining the exceptional standards expected from a main dealer.}

^{Your key responsibilities will include:}

^{Carrying out complex diagnostics, repairs and fault-finding.}
^{Servicing, maintenance and mechanical repairs to manufacturer standards.}
^{Diagnosing and repairing electrical and electronic systems.}
^{Using specialist diagnostic equipment and manufacturer technical information.}
^{Carrying out warranty and manufacturer-related work accurately and efficiently.}
^{Supporting other technicians with technical advice and fault diagnosis.}
^{Ensuring all work is completed safely, efficiently and to the highest standard.}
^{Maintaining accurate records of work carried out.}
^{Keeping up to date with the latest VAG technology, systems and repair procedures.}
^{Working as part of a professional and supportive aftersales team.}

^{WHAT WE'RE LOOKING FOR}

^{We are looking for an experienced technician who has a strong technical background and a genuine passion for the automotive industry.}

^{Ideally, you will have:}

^{VAG Master Technician accreditation or equivalent experience.}
^{Strong diagnostic and fault-finding skills.}
^{Extensive experience working with Volkswagen Group vehicles.}
^{Experience within a main dealer environment is highly desirable.}
^{Excellent knowledge of modern vehicle electrical and electronic systems.}
^{A methodical and professional approach to problem solving.}
^{The ability to work independently as well as supporting colleagues.}
^{A strong commitment to quality and customer satisfaction.}
^{A full UK driving licence.}

^{WHY JOIN CUPRA NORWICH?}

^{CUPRA is a rapidly growing and exciting automotive brand, combining performance, technology and distinctive design.}

^{At CUPRA Norwich, you'll be joining a modern dealership where quality, teamwork and customer experience are at the heart of everything we do.}

^{We offer a professional working environment, opportunities for training and development, and the chance to work with some of the latest technology and vehicles within the VAG group.}

^{We offer:}

^{Competitive salary, dependent on experience.}
^{Manufacturer training and development opportunities.}
^{Modern workshop facilities and diagnostic equipment.}
^{Career progression opportunities.}
^{A supportive and professional team environment.}
^{Staff benefits and vehicle-related discounts.}
^{The opportunity to work with an exciting and growing automotive brand.}

^{READY FOR YOUR NEXT CHALLENGE?}

^{If you're an experienced VAG Master Technician looking for your next opportunity and want to join the team at CUPRA Norwich, we'd love to hear from you.}

^{Apply today and take the next step in your automotive career with CUPRA Norwich.}

Other Roles You Might Like

VAG Accredited Diagnostic Technician

Salary: £Subject to experience
Reference Number:
Department: Aftersales Department
Location: Norwich Norfolk

Accredited VAG Diagnostic Technician Norwich | Full Time Duff Morgan SEAT & CUPRA Norwich Due to the continued growth of the CUPRA brand, we are looking for an experienced and accredited VAG Diagnostic Technician to join our aftersales team at Duff Morgan in Norwich. Representing both SEAT and CUPRA, Duff Morgan has been delivering exceptional customer service and automotive expertise since 1909. This is an exciting opportunity to work within a modern Volkswagen Audi Group environment using the latest manufacturer diagnostic equipment and training. The Role As an Accredited VAG Diagnostic Technician, you will be responsible for: • Diagnosing and repairing complex vehicle faults across SEAT and CUPRA models • Carrying out advanced electrical, mechanical, and software diagnostics • Completing servicing, repairs, and manufacturer campaigns to VAG standards • Supporting workshop efficiency and maintaining high levels of productivity • Ensuring all work is completed safely and to manufacturer guidelines • Liaising with Service Advisors and customers where required • Maintaining accurate job records and workshop documentation What We’re Looking For The successful candidate will have: • Previous experience within a Volkswagen Audi Group dealership environment • VAG Diagnostic Accreditation (essential) • Strong fault-finding and diagnostic skills • A full UK driving licence • The ability to work independently and as part of a professional workshop team • A positive attitude with excellent attention to detail • MOT Tester qualification (preferred but not essential) What We Offer • Competitive salary based on experience and accreditation • Performance-related bonus structure • Manufacturer training and ongoing career development • Modern workshop facilities and equipment • Company pension scheme • A supportive and professional working environment within a long-established family business About Duff Morgan Duff Morgan is one of Norfolk’s most established automotive retailers and an official partner of the Volkswagen Group, proudly representing SEAT and CUPRA in Norwich. Our reputation is built on customer care, technical excellence, and exceeding expectations. Apply Now If you are an experienced VAG Diagnostic Technician looking to progress your career with a respected and growing dealership group, we would love to hear from you. To apply, please send your CV and covering letter to the Aftersales Manager at Duff Morgan Careers & Contact Information. stephen.king@duffmorgan.com

Accredited VAG Master Technician

Salary: £Subject to
Reference Number:
Department: Aftersales Department
Location: Norwich Norfolk

Accredited VAG Master Technician Duff Morgan – SEAT & CUPRA, Norwich Are you an accredited VAG Master Technician looking to take the next step with a progressive and customer-focused retailer? We are looking for a highly skilled and motivated VAG Master Technician to join the team at Duff Morgan SEAT & CUPRA Norwich. This is an exciting opportunity to work with two dynamic brands in a modern workshop environment, supported by ongoing manufacturer training and excellent career development opportunities. About the Role As a VAG Master Technician, you will play a key role within the aftersales department, carrying out advanced diagnostics, repairs, servicing, and technical support to the highest manufacturer standards. You will be responsible for: • Diagnosing complex mechanical and electrical faults across SEAT and CUPRA vehicles • Carrying out servicing, repairs, and maintenance efficiently and accurately • Supporting and mentoring other technicians within the workshop • Completing warranty work in line with manufacturer guidelines • Using the latest VAG diagnostic equipment and systems • Ensuring all work is completed to exceptional quality and safety standards • Delivering excellent customer satisfaction through first-time fixes and professional workmanship The Ideal Candidate The successful candidate will: • Hold current VAG Master Technician accreditation • Have proven experience within a franchised VAG environment • Be confident in advanced diagnostics and fault finding • Possess strong technical knowledge of modern vehicle systems • Hold a full UK driving licence • Have excellent communication and team-working skills • Be committed to maintaining high standards and continuous professional development • Hold VAG High Voltage accreditation or EV/Hybrid qualifications (advantageous but not essential) What We Offer • Competitive salary package • Performance-related bonus opportunities • Manufacturer training and continued professional development • Modern workshop facilities and equipment • Company pension scheme • Supportive and professional working environment About Duff Morgan Duff Morgan Group has represented leading automotive brands in Norfolk for decades, building a strong reputation for exceptional customer service and employee development. Joining the SEAT & CUPRA team in Norwich means becoming part of a respected, forward-thinking business passionate about both its customers and its people. Apply Now If you are an accredited VAG Master Technician ready for a new challenge with a respected retailer, we would love to hear from you. Please send your CV and covering letter to the Aftersales Manager at Duff Morgan SEAT & CUPRA Norwich. stephen.king@duffmorgan.com

Service Advisor CUPRA Norwich

Salary: £Subject to experience
Reference Number: SA26
Department: Aftersales Department
Location: NR6 6SU

Service Advisor Required, Join the Tribe Duff Morgan CUPRA – Norwich Full-time | Permanent Are you passionate about delivering outstanding customer service and looking for your next opportunity within the automotive industry? Duff Morgan CUPRA Norwich is looking for an enthusiastic and customer-focused Service Advisor to join our busy Aftersales team. As a Service Advisor, you will be the key link between our CUPRA & SEAT customers and our workshop, ensuring every customer receives a professional, friendly and efficient experience from booking their vehicle in through to collection. The Role As a Service Advisor, your responsibilities will include: Welcoming customers and providing a professional, friendly point of contact throughout their visit. Booking vehicles into the workshop and accurately recording customer requirements. Discussing servicing, repairs and maintenance requirements with customers. Preparing accurate estimates and obtaining customer authorisation for additional work. Liaising closely with our Technicians and Workshop team to ensure work is completed efficiently and to a high standard. Keeping customers updated on the progress of their vehicle and any additional work required. Explaining completed work and invoices clearly when customers collect their vehicles. Maintaining excellent customer relationships and ensuring a high level of customer satisfaction. Working towards departmental targets and manufacturer standards. Ensuring all relevant paperwork and systems are completed accurately. About You We're looking for someone who is: Customer-focused, friendly and professional. An excellent communicator with the ability to build rapport with customers. Organised, reliable and able to work effectively in a busy environment. Confident discussing vehicle maintenance and repair requirements. Commercially aware, with the ability to identify and recommend additional work where appropriate. A team player who enjoys working alongside colleagues to deliver great results. Previous experience as a Service Advisor within a franchised dealership is desirable, although we will consider candidates with strong customer service or automotive experience. Why Join Duff Morgan? You'll be joining an established and respected automotive business representing the SEAT and CUPRA brands in Norwich. We pride ourselves on providing excellent customer service and creating a supportive, professional environment for our team. If you're looking for a role where no two days are the same and you enjoy working with people and cars, we'd love to hear from you. Apply now to join the Duff Morgan SEAT & CUPRA team in Norwich To apply please email your CV to aaron.frisby@duffmorgan.com

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Job details

Interested in this job?

VAG MASTER TECHNICIAN

CUPRA Norwich | Full-Time | Permanent

CUPRA Norwich is looking for an experienced and highly skilled VAG Master Technician to join our busy main dealership.

If you’re a technically minded automotive professional who takes pride in delivering work to the highest standards, this is an excellent opportunity to join a forward-thinking CUPRA dealership and become a key member of our aftersales team.

THE ROLE

As a VAG Master Technician, you will be responsible for carrying out advanced diagnostics, servicing, maintenance and repairs across the Volkswagen Group vehicle range, with a particular focus on CUPRA vehicles.

Working within our professional workshop environment, you will play an important role in maintaining the exceptional standards expected from a main dealer.

Your key responsibilities will include:

Carrying out complex diagnostics, repairs and fault-finding.

Servicing, maintenance and mechanical repairs to manufacturer standards.

Diagnosing and repairing electrical and electronic systems.

Using specialist diagnostic equipment and manufacturer technical information.

Carrying out warranty and manufacturer-related work accurately and efficiently.

Supporting other technicians with technical advice and fault diagnosis.

Ensuring all work is completed safely, efficiently and to the highest standard.

Maintaining accurate records of work carried out.

Keeping up to date with the latest VAG technology, systems and repair procedures.

Working as part of a professional and supportive aftersales team.

WHAT WE'RE LOOKING FOR

We are looking for an experienced technician who has a strong technical background and a genuine passion for the automotive industry.

Ideally, you will have:

VAG Master Technician accreditation or equivalent experience.

Strong diagnostic and fault-finding skills.

Extensive experience working with Volkswagen Group vehicles.

Experience within a main dealer environment is highly desirable.

Excellent knowledge of modern vehicle electrical and electronic systems.

A methodical and professional approach to problem solving.

The ability to work independently as well as supporting colleagues.

A strong commitment to quality and customer satisfaction.

A full UK driving licence.

WHY JOIN CUPRA NORWICH?

CUPRA is a rapidly growing and exciting automotive brand, combining performance, technology and distinctive design.

At CUPRA Norwich, you'll be joining a modern dealership where quality, teamwork and customer experience are at the heart of everything we do.

We offer a professional working environment, opportunities for training and development, and the chance to work with some of the latest technology and vehicles within the VAG group.

We offer:

Competitive salary, dependent on experience.

Manufacturer training and development opportunities.

Modern workshop facilities and diagnostic equipment.

Career progression opportunities.

A supportive and professional team environment.

Staff benefits and vehicle-related discounts.

The opportunity to work with an exciting and growing automotive brand.

READY FOR YOUR NEXT CHALLENGE?

If you're an experienced VAG Master Technician looking for your next opportunity and want to join the team at CUPRA Norwich, we'd love to hear from you.

Apply today and take the next step in your automotive career with CUPRA Norwich.

Other Roles You Might Like

VAG Accredited Diagnostic Technician

Accredited VAG Master Technician

Service Advisor CUPRA Norwich

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^{VAG MASTER TECHNICIAN}

^{CUPRA Norwich | Full-Time | Permanent}

^{CUPRA Norwich is looking for an experienced and highly skilled VAG Master Technician to join our busy main dealership.}

^{If you’re a technically minded automotive professional who takes pride in delivering work to the highest standards, this is an excellent opportunity to join a forward-thinking CUPRA dealership and become a key member of our aftersales team.}

^{THE ROLE}

^{As a VAG Master Technician, you will be responsible for carrying out advanced diagnostics, servicing, maintenance and repairs across the Volkswagen Group vehicle range, with a particular focus on CUPRA vehicles.}

^{Working within our professional workshop environment, you will play an important role in maintaining the exceptional standards expected from a main dealer.}

^{Your key responsibilities will include:}

^{Carrying out complex diagnostics, repairs and fault-finding.}

^{Servicing, maintenance and mechanical repairs to manufacturer standards.}

^{Diagnosing and repairing electrical and electronic systems.}

^{Using specialist diagnostic equipment and manufacturer technical information.}

^{Carrying out warranty and manufacturer-related work accurately and efficiently.}

^{Supporting other technicians with technical advice and fault diagnosis.}

^{Ensuring all work is completed safely, efficiently and to the highest standard.}

^{Maintaining accurate records of work carried out.}

^{Keeping up to date with the latest VAG technology, systems and repair procedures.}

^{Working as part of a professional and supportive aftersales team.}

^{WHAT WE'RE LOOKING FOR}

^{We are looking for an experienced technician who has a strong technical background and a genuine passion for the automotive industry.}

^{Ideally, you will have:}

^{VAG Master Technician accreditation or equivalent experience.}

^{Strong diagnostic and fault-finding skills.}

^{Extensive experience working with Volkswagen Group vehicles.}

^{Experience within a main dealer environment is highly desirable.}

^{Excellent knowledge of modern vehicle electrical and electronic systems.}

^{A methodical and professional approach to problem solving.}

^{The ability to work independently as well as supporting colleagues.}

^{A strong commitment to quality and customer satisfaction.}

^{A full UK driving licence.}

^{WHY JOIN CUPRA NORWICH?}

^{CUPRA is a rapidly growing and exciting automotive brand, combining performance, technology and distinctive design.}

^{At CUPRA Norwich, you'll be joining a modern dealership where quality, teamwork and customer experience are at the heart of everything we do.}

^{We offer a professional working environment, opportunities for training and development, and the chance to work with some of the latest technology and vehicles within the VAG group.}

^{We offer:}

^{Competitive salary, dependent on experience.}

^{Manufacturer training and development opportunities.}

^{Modern workshop facilities and diagnostic equipment.}

^{Career progression opportunities.}

^{A supportive and professional team environment.}

^{Staff benefits and vehicle-related discounts.}

^{The opportunity to work with an exciting and growing automotive brand.}

^{READY FOR YOUR NEXT CHALLENGE?}

^{If you're an experienced VAG Master Technician looking for your next opportunity and want to join the team at CUPRA Norwich, we'd love to hear from you.}

^{Apply today and take the next step in your automotive career with CUPRA Norwich.}